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MAHY Khoory Opens UAE’s first Dongfeng Service Hub in Dubai

MAHY Khoory Automotive opens UAE's first dedicated Dongfeng Service Centre in Dubai, offering advanced services and aiming for future expansion to enhance customer experience.
By Ayush Jain on 15-Jan-2025 09:37 AM
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MAHY Khoory Opens UAE’s first Dongfeng Service Hub in Dubai

Situated in Al Quoz 3, Dubai, this 40,000-square-foot facility boosts the company's regional presence and aims to provide excellent service to Dongfeng customers.

  • The centre follows a 3S model, featuring advanced tools and 17 operational bays.

  • The 40,000-square-foot facility focuses on serving Dongfeng customers.

MAHY Khoory Automotive has launched the UAE's first exclusive Dongfeng Service Centre. The inauguration was led by Mr. Nasser Khoory, Group CEO Mr. Shabbir Haidri, and General Manager Mr. Saj Jabbar, with industry stakeholders and employees present.

The 3S Model for The New Service Hub

MAHY Khoory Opens UAE’s first Dongfeng Service Hub in Dubai

The new Dubai facility exemplifies automotive excellence, incorporating a 3S model – Sales, Service, and Spare Parts. It is designed to provide complete solutions for Dongfeng vehicle owners.

Equipped with advanced diagnostic tools and HHT machines, the facility also uses manufacturer-recommended equipment to enhance operational efficiency. With 17 work bays, it can service 85 vehicles daily. An on-site Central Parts Department ensures quick access to essential parts, and the UAE logistics network delivers emergency parts within 48 hours.

Mr. Saj Jabbar emphasized that the facility represents a commitment to world-class service. The company is focused on investing in skilled teams and cutting-edge infrastructure to improve the Dongfeng ownership experience, setting new standards in the UAE automotive sector.

** Main Focus Lies on Enhancing Customer Service**

MAHY Khoory Opens UAE’s first Dongfeng Service Hub in Dubai

The service centre is designed with a strong focus on improving customer convenience and experience. Its practical layout offers plenty of parking space, and the efficient workflows ensure smooth service operations.
The company plans to expand its offerings in the future, including vehicle tinting, body polishing, and aesthetic modifications, aiming to meet a broader range of customer needs.

With this launch, MAHY Khoory Automotive advances its growth journey. The brand envisions leading the competitive regional automotive market with top-quality services. Its emphasis on innovation and customer satisfaction sets it up for further expansion and market strengthening.

Verdict

The opening of MAHY Khoory Automotive's Dongfeng Service Centre in Dubai marks a significant milestone in enhancing automotive service standards in the UAE. The state-of-the-art facility, equipped with advanced diagnostic tools, a 3S model, and efficient service capabilities, highlights the company’s commitment to customer satisfaction. With plans for future expansions and a focus on innovation, MAHY Khoory Automotive is well-positioned to lead the regional automotive market, offering exceptional service and meeting the evolving needs of Dongfeng vehicle owners.

Also Read: Tesla Unveils 2025 Model Y Juniper Refresh

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