Kia Has Issued A Recall Notice For Over 1200 Sorento SUVs In Australia

Key Highlights

• Kia issues recall for over 1200 newly launched facelifted models of the Kia Sorento in Australia.

• Recall initiated due to fuel consumption label inaccuracies, not complying with Australian Design Rule 81/02.

• Kia assures customers no safety risk associated with the issue.

• Affected owners will receive replacement labels by mail to rectify the problem.

• Kia provides a hotline for owners to contact customer service for assistance.

Kia recently launched the updated Kia Sorento facelift in Australia, introducing various improvements to enhance its appeal. However, the excitement was dampened by a recall affecting over 1200 newly released facelifted models due to inaccuracies in the fuel consumption labels. Kia has assured owners that this issue can be resolved at home.

The recall notice pertains to the facelifted versions of the Kia Sorento SUV, which are designated as 2024 Model Year vehicles, despite being listed as 2023 models in the notice. Deliveries of these vehicles began recently, with a total of 1288 units affected by the recall.

Under Australian Design Rule 81/02, which regulates fuel consumption labeling for light vehicles, the affected vehicles fail to meet regulatory requirements. Despite this, Kia has assured customers that the issue poses no safety risk to occupants or drivers.

Many Sorento owners are taken aback by this recall, considering the vehicle's reputation for reliability and performance. However, Kia is actively working to rectify the situation, prioritizing customer satisfaction and safety.

Kia has assured that affected owners will receive replacement labels by mail, containing the accurate information. This recall ensures that customer concerns are promptly addressed, allowing them to fully enjoy the benefits of the updated Kia Sorento. Alternatively, owners can reach out to Kia Customer Service at 131 542 for assistance.

Verdict

Kia has issued a recall for over 1200 newly launched facelifted models of the Kia Sorento in Australia due to fuel consumption label inaccuracies. Despite the inconvenience, Kia is committed to promptly addressing the issue by providing replacement labels to affected owners. This ensures compliance with regulatory standards and maintains customer satisfaction and safety. Owners can also reach out to Kia Customer Service for assistance.

Also Read: The Kia EV9 has secured two prestigious awards at the Good Design Awards 2023